DHL Multishipment
becomes NShift TMS base

The nShift TMS-Base plugin and Magento 2 module are available in nShift TMS portal.

Yes, if you have DHL Multishipping from Oktagon/Mediastrategi, you can proceed as usual. You only need to change the subscription to DHL/TMS-Base.

Technically, there is no difference because both booking sites belong to the same platform. The difference will be primarily in appearance, and some menus will look different. In Web-TA Base there is the possibility to book shipments even with DHL Express, something that was not possible in DHL Multishipping.

Until October 31, TMS/Web-TA Base is free for all users migrating from DHL Multishipping. For those with 10 or fewer broadcasts per month (on average), TMS/Web-TA Base is free even after that. See below for price list based on shipment volume.

Your monthly fee is based on your average shipment volume over the last 12 months and is updated once a quarter. nShift will send out an invoice with a discounted monthly cost down to 0 SEK for your TMS/Web-TA Base account (excluding options) valid until Oct 31, where it will be clear what price level your shipment volume is within.

The notice period according to the terms and conditions is 1 month for NShift's services. It is worth noting that nShift invoices quarterly and that the current payment period, which is therefore for 3 months, is always paid in full regardless of when a termination occurs to them. If the termination is requested with less than one month remaining of the current payment period, the next three-month period will also be activated and the account will be terminated only after this period has expired.

No, all options already activated in your DHL Multishipping account will remain in place after the transition to TMS/Web-TA Base, and will be billed as before in cases where the option is not free.

Yes, the same features will be available in Web-TA Base as in Multishipping and all personal settings will be unchanged.

All shipment data, both on-going and archived shipments, will remain when your account is converted to nShift TMS/Web-TA Base. However, this data will not be transferable to myDHL Freight.

Unless otherwise agreed between you and DHL.

Yes, the conversion process takes place instantly and your new account will be ready to use immediately after logging out of DHL Multishipping and logging into NShift TMS/Web-TA Base.

After May 31, you will no longer be able to use your DHL Multishipping account to book shipments, but the shipping history and the ability to convert to a TMS/Web-TA Base account will remain.

You can log in via the following link: https://service.web-ta.net/login/

No, the integration connection from Octagon/Media Strategy will work exactly as before and will not be affected.

Yes, with the difference that NShift support can help you with questions related to the use of the service (nShift TMS/Web-TA). Questions relating to DHL services and various other carrier-specific matters still need to be addressed directly to DHL Customer Service. And questions about Oktagon plugins & modules are handled by Oktagon support.

As a customer of nShift TMS, you have access to their Helpzentrum, where there are detailed descriptions in text and images of how the service can be used. You can also call nShift at +4687298850 to talk to their TMS/Web-TA support.